Terms of Trade

021 0288 0229
admin@nextlevelpainting.co.nz
820 Karamu Road North, Hastings

Download Terms of Trade here

General

  • In these terms of trade, “Company” means NextLevel Painting Limited.

  • The “Customer” means the purchaser of goods and/or services.

  • Any goods or services supplied or completed by the Company for the Customer will be supplied on these terms and conditions.

  • Any orders placed by the Customer are deemed to comply with these terms and conditions.

Price

  • The price quoted by the Company is the fixed price for the goods and/or services specified in the quote.

  • Any increase in price will only occur if there is a variation to the original scope of work agreed by the Customer.

  • Prices are shown on invoices both GST exclusive and GST inclusive for transparency.

  • Labour costs include travel, material procurement, and administration related to the job.

Payment

Private Clients (Residential / Homeowners / Private source)

  • Jobs under $10,000:

    • 20% deposit upfront

    • 80% balance on completion

    • Payment due on the date specified on each invoice

  • Jobs $10,000 and over:

    • 20% deposit upfront

    • 40% at ~60% completion

    • 40% at completion

    • Payment due on the date specified on each invoice

Business / Company Clients

  • Jobs under $10,000:

    • No progress claims apply

    • Payment due on the date specified on the invoice

  • Jobs $10,000 and over:

    • Stage 1 – Mobilisation: 20% at project commencement

    • Stage 2 – Mid-Project Milestone: 40% at agreed milestone completion

    • Stage 3 – Completion: 40% at completion

    • Doors - Completion: Invoiced separately on completion.

    • Payment due on the date specified on each invoice

Other Terms

  • Late payment interest: 10% per month on overdue amounts

  • Personal guarantee: Directors of company clients personally guarantee payment

  • By accepting a quote or paying any deposit, the Customer agrees to these Terms of Trade

Credit

  • The Company reserves the right to refuse credit.

Orders

  • Issue of an order constitutes acceptance of these terms, regardless of terms stated by the Customer.

Suspension or Cancellation

  • If work is suspended or cancelled at the Customer’s request, the Company may charge additional costs incurred.

Progress Claims

Private Clients (Residential / Homeowners / Private source)

  • For jobs over $10,000, progress payments will be invoiced according to the milestones defined by the Company (e.g., ~60% completion, final completion).

  • Payment is due on the date specified on each invoice.

  • Progress payments do not override the Customer’s statutory rights under the Consumer Guarantees Act 1993.

Business / Company Clients

  • For jobs over $10,000, progress claims will be issued at stages specified by the Company (e.g., mobilisation, mid-project milestone, completion).

  • These claims are issued under the Construction Contracts Act 2002, which gives the Customer the legal right to provide a Payment Schedule if they disagree with the claimed amount.

  • If the Customer does not provide a Payment Schedule, the full claimed amount is due and payable.

  • Payment for each progress claim is due on the date specified on the invoice.

  • Variations or additional work outside the original scope will be invoiced separately as progress claims.

General

  • The Company determines the timing and amount of progress claims; clients are obligated to pay each claim on the invoice due date.

Disputes

  • Disputed amounts must be notified within 7 days of invoice receipt.

  • Non-disputed amounts are to be paid promptly.

  • Parties agree to attempt resolution via mediation before legal action.

Quoted Work

  • Quotes are valid for 30 days unless otherwise stated.

  • Quotes exclude GST unless stated.

  • Progress claims will be invoiced as work progresses.

Retentions

  • Any retention amounts must be disclosed and agreed at the time the quote is accepted.

Variations

  • Variations are invoiced at the end of the month in which they were carried out and payable as per payment terms.

Property

  • Ownership of goods remains with the Company until full payment is received.

  • The Customer holds goods as bailee until paid.

  • Company may repossess goods if payment is not made.

Health and Safety

  • All subcontractors must comply with the Company’s Health and Safety Policy.

Force Majeure

  • The Company is not liable for failure to meet obligations due to circumstances outside its control.

Limitation of Liability

  • For business purposes, warranties under the Consumer Guarantees Act 1993 are excluded.

  • Liability is limited to repair, replacement, or refund for work rejected by the Customer.

  • No liability if work is altered by others or subject to abnormal use.

  • Claims must be notified within 12 months of completion and 7 days of defect discovery.