NEXTLEVEL TERMS OF TRADE

1. Quotations and Estimates

·    All quotes provided are valid for 30 days unless otherwise stated.

·    This quote assumes normal site access.

·    Variations to the original quote (e.g., additional work requested, unforeseen substrate deterioration, or preparation beyond standard trade practice) will be charged accordingly and must be approved in writing before proceeding. Examples include extensive rust removal, replacement of failed fastenings, or remedial works to severely weathered roof sheets. (Revised)

·    Material pricing: our quote allows for two standard white based colours available in 10 ltr Pails, any additional colours for feature walls etc may incur an extra charge as a variation to the original quote.

2. Acceptance of Work

·    Work will begin once a written acceptance of the quote has been received (email confirmation is acceptable).

·    A signed agreement or confirmation indicates acceptance of these Terms of Trade.

3. Payment Terms

·    A 25% deposit is required prior to the commencement of work, unless otherwise agreed. For projects exceeding $20,000 (excl. GST), progress claims may be made based on completion stages.

·    The balance is due within on the same day the invoice is issued for private clients and 20th of the following month for business clients.

·    Late payments may incur a 10% monthly interest charge, plus any recovery costs.

4. Payment Methods

·    Payments can be made via bank transfer to the account listed on your invoice.

5. Cancellations and Delays

·    Cancellations made within 48 hours of the start date may incur a cancellation fee of up to 25% of the quoted amount.

·    Weather delays or access issues may affect the agreed timeline. Any such delays will be communicated promptly. Extended delays outside NextLevel Painting’s control (e.g., other trades, weather) may incur site holding or re-establishment costs.

6. Workmanship Guarantee

·    All work is completed to a professional standard to comply with Master Painters NZ standards and Resene/Dulux paint specifications. . Manufacturer warranties apply separately and are subject to their conditions.

·    We guarantee our painting workmanship for a period of five (5) years from the date of completion, subject to the correct maintenance of painted surfaces. This includes defects resulting from poor surface preparation or application. All coatings will be applied in line with manufacturer recommendations. Manufacturer warranties apply separately and are subject to their conditions.

·    We will not be responsible for mechanical failure of the substrate and fastenings or previous coatings.

·    This guarantee does not cover the following:

·    Failure arising from inadequate substrate condition at the time of painting (e.g., heavily rusted or flaking corrugated iron), existing coatings that continue to delaminate beneath new coatings, substrate movement, moisture ingress, or ongoing corrosion. These conditions will be documented and notified prior to work commencement.

·    Damage due to external factors such as water ingress, structural movement, or failure to maintain surfaces.

7. Health & Safety

·    All work is carried out in compliance with New Zealand health and safety regulations.

·    The worksite must be safe and accessible, free of hazards, and pet/child-free during painting hours.

8. Ownership of Materials

·    All materials remain the property of NextLevel Painting until full payment is received.

9. Limitation of Liability

·    NextLevel Painting’s liability for any loss or damage arising from the services provided is limited to the value of the quoted works. NextLevel Painting will not be liable for indirect, consequential, or economic losses, including loss of profit or use of the property.

·    NextLevel Painting is not liable for any delay or failure due to causes beyond its control including extreme weather, supply issues, or force majeure events.

10. Disputes

·    Any disputes must be raised within 7 days of completion. We will make all reasonable efforts to resolve any issues amicably and promptly. In the event of a dispute, both parties agree to attempt resolution through mediation before formal proceedings.